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2013 Denver complaints: Filing procedure

2013 Denver complaints: Filing procedure

Written By: Haystack Help-Center Counselor, Kelly Poto

 

 

It’s that time of year again. The time when the Denver/Boulder Better Business Bureau and the Colorado Attorney General’s office release their list’s of top Colorado consumer complaints. Each year we anticipate this release and 2013 didn’t disappoint. Those businesses that were “high” on the BBB’s “radar” are the same suspects that we at the HelpCenter are all too familiar with; contractors, health product retailers and movers, to name a few.

New to the list in 2013 were scams and complaints related to our historic flood event and consumer frustration with the Affordable Care Act. In the next few weeks, we look forward to the release of the Top 2013 Consumer Complaints from Colorado Attorney General and fully anticipate their findings will support those from the Better Business Bureau and our HelpCenter. Consumers generally turn to theses types of agencies when they are unable to resolve their problem on their own.

In light of the these findings, we thought it would be a appropriate time to address the proper way to file a consumer complaint.

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